Client first.
Why us.
At our brokerage, our clients are our absolute priority, and we always prioritise their needs in everything we do. We strongly believe in the power of the "Traditional" insurance broking model, where our brokers possess a deep understanding of your business, inside and out. We don't believe in making our clients have to explain their business operations to insurers directly - if that's the case, something is amiss.
Our approach is centered around senior, experienced brokers executing a long-term, staged insurance strategy that caters specifically to your business needs. We strive to insure even the "uninsurable" risks, going above and beyond to provide comprehensive coverage and protection for your organization.
Our team works tirelessly to ensure that our clients are always at the forefront of our attention. We are committed to removing the burden of insurance, allowing you to have less stress, hassle, and uncertainty, and giving you the valuable time and freedom to focus on growing your business.
Our Services.
Risk Advisory
We have a strong focus on risk management as well as insurance to ensure an intimate understanding of your business:
- Board / Risk & Audit Presentations
- Business Interruption review
- Contract reviews
- Global program co-ordination
- Insurance Due Diligence - Project & Acquisition
- Insurance review and audit
- Policy wording drafting
- Risk register insurance review & workshop
Strategy & Placement
Work is only undertaken by a director or senior member of staff who lives and breathes your organisation:
- Annual uninsured risk review
- Design of program in line with long term strategy, and contractual obligations
- Insurer negotiations and presentations
- Market engagement strategy
- Placement strategy
- Set long term insurance horizons, depending on client risk buying strategy, and appetite
Claims Management
All claims are not handed off to a separate team unfamiliar with your risk and are handled by the placing broker, ensuring prompt and efficient settlement. Our services include:
- Advice on legal counsel
- Early support & strategy setting
- End-to-end management of claims
- Pre-loss planning
- Review of previously declined claims
- Working with specialist business interruption consultants & forensic accountants
Product Specialisms.
We can advise on local and International coverage for the following three main risk groups:
People Risks
- Corporate and Leisure Travel
- Expatriate Medical Expenses
- Industrial / Dust Disease – Common Law and Statutory
- Inpatriate Medical Expenses
- Kidnap & Ransom
- Personal Accident - Group, Journey, Top-up, Volunteers, Working Directors
- Workers’ Compensation & Employers’ Liability
Liabilities
- Aviation Liability
- Cyber Liability
- Directors and Officers Liability
- Employment Practices Liability
- Environmental Liability
- Marine Liability
- Product Liability & Recall
- Professional Indemnity
- Public Liability
- Statutory Liability
Asset Risks
- Business Contents
- Business Interruption
- Cargo
- Contract Works
- Crime and Fraud
- Home and Contents
- Industrial Special Risks
- Machinery Breakdown
- Marine Hull & Vessels
- Motor Vehicles
- Non-traditional / Alternate Risks
- Parametric
- Plant and Equipment
- Stock Throughput
Our Process.
Risk Discovery & Audit
In-depth meeting to go through insurable business risks that client is currently facing and appetite to retain these risks. Present formal report with an audit of current insurance program and cross reference risks highlighted during discovery session.
Review & Ongoing Service
The insurance program is continuously reviewed to ensure it grows alongside your company. Our team offers ongoing support, ensuring you have the right coverage, reducing financial exposure, and safeguarding your business from unforeseen events.
Program Design
Coverage is designed to ensure it’s industry specific and fit-for-purpose to align with the agreed long-term insurance strategy and company objectives.
Negotiation & Placement
Our experienced, senior brokers leverage extensive industry knowledge and relationships with leading insurance providers to secure the comprehensive coverage solutions for your organization.
Executive Team.
16 years in insurance and counting. 4 years at a large national insurer and 12 years broking at large international companies. Secretly loves it when a client says they were told it can’t be insured.
Enjoys cycling, running, swimming and is very fond of his beard.
The brains of the organisation. 21 years (She must have started working at 9!) in insurance with senior roles at both insurers and brokers.
Enjoys the gym, running, and not very fond of Jeff’s beard.
Chester’s first job in insurance, however he is VERY excited about it. He has spent his 10 month career dedicated to honing his craft of licks in the morning. Enjoys tummy rubs, chasing balls, chewing skirting boards and eating all manner of clothing.
Our Vision.
In a world tired of impersonal, uncaring conglomerates, we've taken a stand and created the company we've always dreamed of working for. Our company is centered around the four pillars that underpin what we do:
Community Impact
We firmly believe in the power of giving back to the community that supports us and our families. By prioritizing community initiatives, we actively contribute to the betterment of society, ensuring that our impact extends beyond our immediate business operations.
Empowering our Staff
Our team members are at the heart of everything we do, and we are committed to supporting their personal and professional aspirations. Whether it's conquering the highest mountains, volunteering at a charity, or pursuing their passions, we provide the tools and resources for our staff members to shine.
Human-Centric Broking
We believe in the power of authentic connections and genuine conversations. Our brokers are real people who think critically and are always accessible. We prioritize personal interactions over convoluted systems, providing direct phone access and fostering relationships built on trust. Say goodbye to generic email addresses and ever-changing teams; we ensure a seamless experience with consistent, reliable service.
Revitalizing the Workplace
In our pursuit of creating an exceptional work environment, we recognize the importance of bringing joy and fun back into work. We believe that a positive and vibrant atmosphere fosters innovation, creativity, and overall well-being. Embracing a work culture that nurtures happiness and enjoyment, we strive to make each day a source of inspiration and fulfilment for our team.
Contact Us.
Office Hours
Monday to Friday
9:00 am to 5:00 pm
Follow us online
Compliance.
Regency Insurance Brokers is a Corporate Authorised Representative (No: 001308032) of McLardy McShane Partners Pty Ltd AFSL No: 232987 ABN: 14 064 465 309
Please read and consider our Important Information document which contains:
Insurance Brokers Code of Practice
McLardy McShane Partners Pty Ltd and its Authorised Representatives subscribe to and are bound by the Insurance Brokers Code of Practice a full copy of which is available from the National Insurance Brokers Association (NIBA) website, Click here to obtain a copy of the Insurance Brokers Code of Practice.
Our Privacy Policy
This sets out how we handle any personal information provided to us.
Our Financial Services Guide (FSG)
This sets out the services we offer you, how we and others are paid, any potential conflicts of interests we may have, details of our internal and external dispute resolution procedures and how you can access them, and arrangements that are in place to compensate clients for losses.
Important Notices
This contains information to help you to understand important issues relating to your insurances. We recommend that you read it carefully and speak to us if there is anything you do not understand, or if you have any questions.
Complaints
This sets out our Complaints process. If you have a complaint about a service provided to you please contact Regency Insurance Brokers Pty Ltd and tell us about your complaint. We will do our best to resolve it quickly.
More information
If you would like any further explanation or details on this information, please do not hesitate to make contact with Jeff Tonkin at jeff@regencyib.com.au